Daniusoft DVD Ripper FAQ

How to speed up conversion with DVD Ripper?

The conversion speed depends on both the original DVD file length and what codec you select to encode the resulting file.
-The longer the DVD file is, the more time it will take to finish converting a DVD.
-If you select H264 codec, it will take you more time relatively.
Of course, it's also related to system configuration.

In addition, we don't recommend that you lower video bit rate and audio bit rate in the settings window to expedite conversion.

How can I get the best MP4 quality?

For Download Version:
Please select H264 MP4 format from Format drop-down list. But please note that it will take you more time than to select other output formats. Additionally, it also makes difference when you raise video bitrates and audio bitrates.

I'm having problems downloading files from this site. How can I get the file?

For trial versions, beta versions, we usually provide more than one download URL for you. Therefore, if the download failed on your first attempt, please make sure your connection is working properly and try again by clicking another one. If you are still experiencing problems downloading, report a downloading problem to our http://support.daniusoft.com/. We'll fix the problem ASAP.

I lost my registration/activation code, how can I get it again?

To retrieve the registration key from your prepaid account, please click HERE. You will be presented with the ability to either have your order number or email address you used at the time of purchase. If it doesn't work for you, please contact with our ' Customer Service Center'

What's your Upgrade Policy?

Being a registered user of Daniusoft Software , you are entitled to a free copy of any minor updates to this product. For example, if you have purchased version 1.0 of the product, you will get all the further 1.x versions free.

In addition, once a major revision of the software you have previously purchased is released, you'll probably need to pay an upgrade fee if you want to take advantage of this major update, since it may be combined with a significant amount of improvements and new features.

What's your Refund Policy?

A 'try-before-buy' version lets you make the best purchase decision and make sure that the product is compatible with your computer system and meets all of your specific requirements. We also encourage you to explore the product web pages to obtain comprehensive product information before purchasing the full version.

Before you purchase a product, please choose carefully and make sure you buy the right program. Due that a downloaded program and its registration code cannot be taken back, we do not refund your order or change your product simply because you have made a wrong selection.

If you encounter problems that we are unable to resolve, please log on to http://support.daniusoft.com to post a new ticket from Monday through Friday for a refund request within 30 days of the receipt of the product.

Additionally, a refund request will be rejected if we can change your program to another product which can fix the issue with the product itself.